An aged care advocate can help you by listening to your concerns, providing information and speaking up for you, if you want them to. They will always seek your permission before taking action. Advocacy services are free, confidential and independent.
An aged care advocate can:
- support you in making decisions that affect your quality of life
- provide you with information and advice about your rights and responsibilities, and discuss options for taking action
- support you when you raise an issue with your approved aged care provider or the Aged Care Complaints Scheme
- support you at any stage throughout a complaints process. Continue reading »