Industry alert on coronial findings into the use of bed poles

 For providers  7 Responses »
Apr 042012
 

The Aged Care Complaints Scheme has just released an Industry feedback alert about the use of bed poles in aged care services. It can be found in the Industry toolkit.

The alert is based on the NSW Coroner’s findings into an inquest related to the use of bed poles in residential aged care homes. We encourage all approved providers to:

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 Posted by doha at 1:14 pm  Tagged with: , ,

Aged Care Complaints Scheme: complaint resolution toolkit now available

 For providers  2 Responses »
Oct 182011
 

We’re pleased to announce that a new complaint resolution toolkit is now available.

The toolkit was developed as a result of discussions with the aged care industry which requested resources to be located centrally.

Continue reading »

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 Posted by doha at 4:57 pm  Tagged with: , ,

First Aged Care Complaints Scheme industry alerts released

 For providers  2 Responses »
Oct 142011
 

We recently published the first in a series of industry feedback alerts for Australian Government subsidised aged care providers. The first two alerts are about call bells and smoking in facilities. Continue reading »

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 Posted by doha at 11:11 am  Tagged with: , , , ,
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