Apr 042012
 

The Aged Care Complaints Scheme has just released an Industry feedback alert about the use of bed poles in aged care services. It can be found in the Industry toolkit.

The alert is based on the NSW Coroner’s findings into an inquest related to the use of bed poles in residential aged care homes. We encourage all approved providers to:

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Nov 242011
 

We have recently developed a ‘What can we learn?’ report about residents who go missing from Australian Government funded aged care facilities. It’s now available in the Industry toolkit.

The ‘What can we learn?’ report is based on analysis of missing resident reports made to the Scheme between 1 January 2009 and 30 June 2010. Continue reading »

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