Terms of use

Welcome to the Aged Care Complaints Scheme News blog. By using this service you agree to these Terms of Use.

1. The Aged Care Complaints Scheme News blog is managed by the Department of Health and Ageing. The blog is hosted on govspace (govspace.gov.au) which is managed by the Department of Finance and Deregulation.

2. Your use of the blog is deemed to be your acceptance of these Terms of Use. Please read them carefully.

Lawful purposes

3. You agree to use the Aged Care Complaints Scheme News blog only for lawful purposes, and in a manner that does not infringe the rights of or restrict or inhibit the use and enjoyment of the blog by any third party. This includes conduct which is unlawful or which may harass or cause distress or inconvenience to any person, the transmission of obscene or offensive content or disruption to the blog.

4. You must not post or transmit via the blog any unlawful, defamatory, obscene, offensive or scandalous material, or any material that constitutes or encourages conduct that would contravene any law. Please refer to our moderation policy for more details.

Disclaimer

5. Your use of the Aged Care Complaints Scheme News blog does not:

• affect or reduce any obligation owed to you by any Agency
• reduce any obligation you owe to any Agency.

6. The blog is not a substitute for independent professional advice and you should obtain any appropriate professional advice relevant to your particular circumstances.

Content

7. Comments on the Aged Care Complaints Scheme News blog are provided by, and are the responsibility of, the person or people who made such comments. We do not endorse, support, or guarantee the truthfulness, accuracy, or reliability of any the comments posted on the blog or endorse any of the opinions expressed.

8. We take reasonable care in linking to other websites but we have no direct control over the content presented in those websites or the availability of those websites.

9. We make no representation that the material on any linked websites does not infringe the intellectual property rights or any other rights of any person. We do not authorise the reproduction of such material.

10. We do not endorse or recommend any links to external websites, or third party content, including products and services offered by, from or through those websites or their content.

11. We only provide general information related to the Aged Care Complaints Scheme in this blog and do not provide specific advice on individual situations in response to comments on this blog in the interests of privacy. If you require specific advice related to your situation, or the situation of another person, please contact the Aged Care Complaints Scheme.

12. With the exception of the Commonwealth Coat of Arms, the National Health Reform logo, images used in the blog template and where otherwise noted, material presented on the blog is provided under a Creative Commons Attribution 3.0 Australia licence. Material reused from the blog should be attributed as: The Aged Care Complaints Scheme News Blog – http://agedcarecomplaints.govspace.gov.au

Security

13. The development and management of the Aged Care Complaints Scheme News blog is coordinated by us, however some interactions with the blog occur on systems under the control of the Department of Finance and Deregulation.

14. The Department of Finance and Deregulation is responsible for the security of information while it is collected by, stored on or passing through the Govspace (govspace.gov.au) system.

15. We strive to protect your identity and any information you provide in comments or otherwise to this blog. We will use all reasonable endeavours to ensure that your comments and information are not accessed or compromised by unauthorised people and systems. However, we cannot guarantee that no Harmful Code will enter the blog. You should be aware of the risks associated with using websites.

16. We recommend that you use appropriate and up-to-date firewall and anti-virus software to protect your computer systems.

Privacy

17. For more information about how we protect your privacy and personal information, please see our privacy statement.

18. In order to contribute to the Aged Care Complaints Scheme News blog you are required to register and provide an email address.

19. We will only use and disclose your personal information to a person, body or other Agency:

• to provide you with a service that you have requested
• as authorised by law, for example, if a law enforcement authority or court order lawfully directs us to disclose the information of a user.

General

20. These Terms of Use are governed by the laws of the Australian Capital Territory, Australia and you agree to submit to the exclusive jurisdiction of the courts of the Australian Capital Territory.

21. If any of these Terms of Use are held to be invalid, unenforceable or illegal for any reason, the remaining Terms of Use will continue in full force.

22. These Terms of Use do not negate any Terms or Conditions that apply to your use of any other government website.

23. We may revise these Terms and Conditions from time to time.

24. Please contact us if you have any questions, problems or feedback regarding our site.

Definitions

Harmful Code – Any form of harmful surreptitious code or other contaminants, including viruses, bugs, trojan horses, spyware or adware.

You and Your – means the user of govspace.gov.au and the blog.

Our, Us and We – means the Commonwealth of Australia represented by the Department of Health and Ageing.

Govspace – the WordPress blog service operated by the Department of Finance and Deregulation that is used to deliver and present this blog.